Trading desk

Please note that the trading desk is reserved for Blue Suisse customers placing currencies, bullion, commodities, indices orders only.

Business hours

Our Support team is available 24/5 hours from
Sunday to Friday: 10pm–11pm (GMT)
Saturday, Sunday: Closed.

Headquarters & Global desks

Address: Cornerstone Business Centre,
16th September Square Mosta, MST 1180, Malta
Phone : +356 3550 5070
Fax : +356 2338 1111
Email : info@bluesuisse.com

German desk

Address: Josef-Orlopp-Str. 42, 10365
Berlin, Germany
Phone : +49 30 243 4200
Fax : +49 30 243 4229
Email : german@bluesuisse.com

Client Support

Troubleshoot: troubleshoot@bluesuisse.com

Support: support@bluesuisse.com
Research: analytics@bluesuisse.com
Dealing: dealing@bluesuisse.com
IT: it@bluesuisse.com

Institutional: institutional@bluesuisse.com
Partners: partners@bluesuisse.com
Public Relations: pr@bluesuisse.com
Management: management@bluesuisse.com

How To File A Complaint

BlueSuisse has replied to an enquiry of mine but I am not satisfied with the reply. What can I do?

At BlueSuisse our customers are our top priority. BlueSuisse strives to ensure that all customer enquiries are dealt with promptly, effectively, and with the world-class customer service you have grown accustomed to. In the unlikely event you are dissatisfied with the service you were provided, you are welcome to contact a BlueSuisse Compliance Officer at complaint@bluesuisse.com  who will thoroughly look into your enquiry. An BlueSuisse Compliance Officer will independently review your enquiry and will inform you of its outcome.

I am still not satisfied with the manner in which my enquiry was handled. What shall I do?

Although all enquiries are reviewed with an impartial view, we acknowledge that you may still be dissatisfied with its results. Blue Suisse views client feedback as an opportunity to improve its products and services; therefore, if you feel so inclined, you may refer your feedback to the   Office of the Arbiter.