Main Office

Address: Gozo Innovation Hub, Triq il-Pitkalija,
Xewkija, XWK3000, Gozo / Malta
Phone : +356 2155 0060
Email : [email protected]

Germany Office

Address: Potsdamer Platz 10, 10785
Berlin, Germany
Phone : +49 30-555790940
Email : [email protected]

Support hours

Monday-Friday, 08:00-17:00 (CET)
For market trading hours, please consult our Client Handbook.

Trading Desk & Customer Support

Got questions? We are here to help! You can inquire our team via one of the emails below. Please note that the trading desk is reserved only for Blue Suisse customers placing live orders.

Support: [email protected]
Research: [email protected]
Dealing: [email protected]

Troubleshoot: [email protected]

Institutional: [email protected]
Partners: [email protected]
Management: [email protected]

Request a call back

Please fill the form below and we will contact you with more information as soon as possible. Request a call back now!

How To File A Complaint

BlueSuisse has replied to an enquiry of mine but I am not satisfied with the reply. What can I do?

At BlueSuisse our customers are our top priority. BlueSuisse strives to ensure that all customer enquiries are dealt with promptly, effectively, and with the world-class customer service you have grown accustomed to. In the unlikely event you are dissatisfied with the service you were provided, you are welcome to contact a BlueSuisse Compliance Officer at [email protected] who will thoroughly look into your enquiry. A BlueSuisse Compliance Officer will independently review your enquiry and will inform you of its outcome.

I am still not satisfied with the manner in which my enquiry was handled. What shall I do?

Although all enquiries are reviewed with an impartial view, we acknowledge that you may still be dissatisfied with its results. Blue Suisse views client feedback as an opportunity to improve its products and services; therefore, if you feel so inclined, you may refer your feedback to the Office of the Arbiter.

Start trading in four simple steps

1. Register

Open your live trading account

2. Verify

Upload your documents to verify your account

3. Fund

Deposit funds directly into your account

4. Trade

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Demo account

The Blue Suisse Trading Account with virtual funds in a risk-free environment

Demo account

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The Blue Suisse Trading Account in our transparent live model environment

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Handbook

Malta Office

Germany Office

Disclaimer Important risk disclosure Privacy policy Terms and conditions Negative balance protection policy Conflict of interest policy GDPR and cookie policy MiFID client categorisation Deposit and withdrawal policy Online Trading Agreement Complaint Procedure for Clients Best Order Executaion Policy for Clients RTS 28 Disclosure 2020 RTS 28 Disclosure 2021 RTS 28 Disclosure 2022 RTS 28 Disclosure 2023 Commodities CFDs Key Information Document for Clients Equity CFDs Key Information Document for Clients FX CFDs Key Information Document for Clients Index CFDs Key Information Document for Clients Dormant Accounts Policy

Risk Warning
CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 58.58% of retail investor accounts lose money when trading CFDs with Blue Suisse Limited. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please read our Important Risk Disclosure.

High Risk Warning
Foreign exchange trading carries a high level of risk that may not be suitable for all investors. CFDs may be affected by changes in currency exchange rates. Leverage creates additional risk and loss exposure. Before you decide to trade foreign exchange, carefully consider your investment objectives, experience level, and risk tolerance. You could lose some or all of your initial investment; do not invest money that you cannot afford to lose. Educate yourself on the risks associated with foreign exchange trading, and seek advice from an independent financial or tax advisor if you have any questions.

Blue Suisse Limited is authorised and regulated by the MFSA (Malta Financial Service Authority) holding Category 2 Investment Services license number IS/59928. For a copy of the license please click here.

Blue Suisse Limited acts as an agent and not principal

All logos displayed belong to their respective owners. They don't constitute an endorsement or recommendation of those companies. Use of trademarks is not intended to imply, directly or indirectly, that those companies endorse or affiliate with us.

Risk Warning; CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 58.58% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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